Personal handover
Your new Storck bike is explained, checked and prepared with you on site for the first kilometre.
Not sure which service is the right next step? We help you assess the request, choose the right contact route, gather the required information and find the right consultation.
consultation, Workshop, Leasing, Crash Replacement and personal support about your Storck Bike.
Service
We make it fit. Collecting your new bike in our stores and studios becomes an experience. Our employees hand over your new bike and include a bike fitting free of charge. That means our store employees analyse your ideal riding position and fit the bike individually to your needs.
Your new Storck bike is explained, checked and prepared with you on site for the first kilometre.
Riding position, contact points and key settings are adjusted individually to your needs.
For specific service questions, appointment coordination or questions about the next step, contact our service team directly by email: service@storck-bikes.com.
service topics
These pages take you to the most important requests after purchase or for specific service questions.
Stores
Our own stores are the direct point of contact for consultation, collection, bike fitting, test ride coordination and specific product questions.

Store
Showroom-consultation in the HafenCity for road bike, gravel, e-bike and individual build Questions.

Store
Personal Storck consultation in the Medienhafen with test ride, model comparison and a dedicated contact person.

Store
Direct contact with Storck headquarters for consultation, service and broad model expertise.

Store
Store for consultation and E-Bike-Leasing, including a local leasing offer.

Store
City-centre store for personal consultation, size questions and high-quality performance bikes.
Discover more
Road Performance
Carbon Gravel
Offroad
Support
Components